Scope of and prerequisites for Cloud Application Backup for Salesforce

Scope

Infrascale Cloud Application Backup (ICAB) for Salesforce covers the following:

• Data backup (organization data, Chatter feeds, and metadata)

• Backup data restore

  ICAB restore process is non-destructive—that is, the restored data does not overwrite the existing one.

• Backup data export

Prerequisites

To administer ICAB for Salesforce, the following are required:

• Salesforce edition with API access

• Salesforce admin account

  An admin account is required to back up all Salesforce user accounts, including admin accounts.