Manage backups of Google Workspace user accounts in Cloud Application Backup

View and manage backups

To view and manage user account backups in your Google Workspace environment within Cloud Application Backup (CAB):

1. In the CAB Management Portal, click Homepage in the sidebar menu.

   The list of backup tasks opens.

2. Click the Google Workspace backup task.

   

   The backup task page opens.

   

   The backup task page allows configuring backup settings, and managing backups of individual Workspace user accounts.

User account and backup details

The backup task page shows all Workspace user accounts available for managing in CAB by your Google admin account in the table format with the following details:

You can sort user accounts in the backup task by these details.

Backup status

User account backups can have one of the following statuses shown in the Status column:

Status	Icon	Description
Not Active		Backup is not activated for the user account
Scheduled		Backup for the user account was activated, but the initial backup was not performed yet
Success		Last backup of the user account completed successfully
In Process		Backup of the user account is currently in progress
Failed		Last backup of the user account failed
Paused		Backup of the user account is paused
Archived		Backup is suspended since user account mailbox was removed from Exchange Online. Backup data is stored in our storage until you delete user account backup.
Partial		CAB failed to back up one of the following types of user account data: emails, tasks, calendar, contacts, or notes

Backup statistics

To view backup statistics for a certain user account, click More () on the right of the user account. This will expand and show the backup timeline and the summary tiles.

The timeline shows the number of items backed up each day. To view details, hover over the respective column. The numbers include all new and changed items, so it may be greater than the total number of items included in backup (shown in the summary tiles).

By default, the timeline shows information for the last two weeks. To adjust this range, use the slider below the timeline. The maximum range is 30 days.

The summary tiles below the timeline show information about the backup for each type of data (tasks, contacts, documents, emails, and calendar): number of items included in backup, date and result status of the last backup.

Actions on user accounts

To activate, start, pause, cancel, or delete user account backups, use quick actions or batch actions.

Quick actions

To instantly activate, start, pause, or cancel backup for a specific user account, use quick actions available next to the account.

The following quick actions are available for the user account backups:

Action	Icon	Description
Activate		Activate backup
Pause		Pause backup
Backup Now		Start backup immediately
Cancel		Stop backup in progress

Batch actions

Besides quick actions, you can also take batch actions on several user accounts at once. For this:

1. Select checkbox on the left of one or more user accounts in the table.

   To select all user accounts, select checkbox near the Username column header.

   If you want to select user accounts by their backup status, click the down arrow next to the Mailbox column header, and then select one of the statuses.

   

2. Click Actions on the right, and then select the desired action from the drop-down list.

   

The following batch actions are available:

Action	Icon	Description
Activate		Activate backup
Pause		Pause backup
Backup Now		Start backup immediately
Delete		Remove backup and delete all backup data

Activate user account backups

If you did not select to automatically activate backup for user accounts in your Workspace environment, you have to manually activate backup for individual accounts using quick actions, or for multiple accounts at once using batch actions.

Search user accounts

You can search user accounts in the backup task by account name and email. For this, enter at least three characters in the search box on the toolbar.

Sort user accounts

You can sort user accounts in the backup task in ascending or descending order by account username, account email, backup status, backup size, or last backup date. For this, click the header of one of the relevant table columns.