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      • Companies
        • View information
        • Create company
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        • View information
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        • Within Backup & Disaster Recovery
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      • Microsoft Hyper-V Appliance Deployment
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      • VMware virtual machines
        • Register virtual machine
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      • Hyper-V Prepare host
        • Create client for host
        • Install backup agent
        • Pair with appliance
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        • Add connection
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        • System Alerts
      • Support tab
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    • Operations (Central Dashboard)
      • View information
      • Access appliance
      • Explore local appliances
      • Update firmware
      • Delete appliance
    • Disaster Recovery (Boot)
      • Perform a DR
      • Connect to a started DR Run via VPN
      • Finalize configuration of the DR appliance
      • Boot a backup job on the DR appliance
      • Back up a running VM on the DR appliance
      • Download a backup job to the primary DR appliance
      • Manage a DR Run after completing the failback process
    • Browse Files
      • VMware
      • Hyper-V
      • Browse and restore data
    • Restore
      • VMware Virtual machine
      • Virtual machine
      • Disaster recovery image restore
    • How To
      • Terms and definitions
        • Cloud overage
        • Fair Use Policy
        • Protected space
        • Purchased cloud storage
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      • How-tos & Troubleshooting
      • FAQ
      • VMware-related frequently asked questions
    • Appliance models
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      • 4550
      • 4580
      • 9500
    • Release Notes
      • Appliance Firmware
      • Backend Services
  • Cloud Backup
    • Prerequisites & Specification
    • Setup
      • Online Backup and Recovery Manager
        • For Windows
          • App download
          • App installation
          • Antivirus and firewall exclusions
          • Sign-in options
          • Settings
          • Logs and databases
        • For macOS
          • App setup
          • Data backup
          • Data recovery
          • Schedule check
          • Logs and databases
        • For Android
        • For iOS
      • Microsoft Exchange Server
      • Microsoft SQL Server
      • Intuit QuickBooks
    • Operations (Local Agent)
      • How-tos & Troubleshooting
    • Operations (Central Dashboard)
      • FAQ
      • Terms and definitions
    • Release notes
      • Windows
      • macOS
      • Android
      • iOS
  • Cloud Application Backup
    • Prerequisites & Specification
    • Setup
      • Basics
        • Enable Cloud Application Backup
        • Access Management Portal
        • Manage backup tasks
        • Restore and export data
        • Monitor system activity
        • Manage system settings
        • Change plan
        • Disable Cloud Application Backup
      • Microsoft 365 Exchange
        • Scope and prerequisites
        • Set up admin account
        • Activate backup task
        • Configure backup settings
        • Manage user account backups
      • Microsoft 365 SharePoint
        • Scope and prerequisites
        • Activate backup task
        • Configure backup settings
        • Manage site backups
      • Microsoft 365 OneDrive
        • Scope and prerequisites
        • Activate backup task
        • Configure backup settings
        • Manage site backups
      • Microsoft 365 Groups and Teams
        • Scope and prerequisites
        • Set up admin account
        • Activate backup task
        • Configure backup settings
        • Manage backups
      • Google Workspace
        • Scope and prerequisites
        • Set up admin account
        • Activate backup task
        • Configure backup settings
        • Manage user account backups
      • Google Shared Drives
        • Scope and prerequisites
        • Set up admin account
        • Activate backup task
        • Configure backup settings
        • Manage backups
      • Salesforce
        • Scope and prerequisites
        • Set up admin account
        • Activate backup task
        • Configure backup settings
      • Box
        • Scope and prerequisites
        • Activate backup task
        • Configure backup settings
        • Manage user account backups
      • Dropbox
        • Scope and prerequisites
        • Activate backup task
        • Configure backup settings
        • Manage user account backups
    • Operations
      • Microsoft 365 Exchange
        • Manage admin account and authorization
      • Microsoft 365 SharePoint
        • Manage admin account and authorization
      • Microsoft 365 OneDrive
        • Manage admin account and authorization
      • Microsoft 365 Teams and Groups
        • Manage admin account
      • Google Workspace
        • Manage admin account
      • Google Shared Drives
        • Manage admin account
      • Salesforce
        • Manage admin account and backup type
      • Box
        • Manage admin account
      • Dropbox
        • Manage admin account
    • Restore
      • Microsoft 365 Exchange
      • Microsoft 365 SharePoint
      • Microsoft 365 OneDrive
      • Microsoft 365 Teams and Groups
      • Google Workspace
      • Google Shared Drives
      • Salesforce
      • Box
      • Dropbox
    • How To
      • How-tos
      • FAQ
      • Plans and editions
  • Integrations
    • ConnectWise Automate
      • Plug-in setup
      • Initial configuration
      • Backup agent
      • Dashboard views
      • Asset monitoring
    • ConnectWise Manage
      • Initial setup
      • Billing settings
      • Ticketing settings
      • Asset tracking
      • Dashboard embedding
      • Expression rules for matching
    • Autotask PSA
      • Initial setup
      • Ticketing settings
  • For Developers
    • OBRM SDK
    • Public APIs

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Close Menu
  • Dashboard
    • Setup
      • Multi-factor authentication
        • For company
        • For account
      • Single sign-on authentication
        • Using Azure Active Directory
        • Using Okta
        • Using Google Workspace
      • SCIM user management
        • Using Azure Active Directory
        • Using Okta
      • Custom URL address
      • Appearance
        • Dashboard
        • Online Backup and Recovery Manager
      • In-app messaging
      • Email messaging
        • View information
        • Turn template on or off
    • Operations (Manage)
      • Partners
        • View information
        • Create partner
        • Edit partner details
        • Delete partner
      • Companies
        • View information
        • Create company
        • Change company name
        • Get recovery report
        • Delete company
      • Backup accounts
        • View information
        • Create account
        • Set account rights
        • Manage account password
        • Move account
        • Suspend account
        • Delete account
      • Dashboard user accounts
        • View information
        • Create user account
        • Manage roles and permissions
        • Delete user account
      • User groups
        • View information
        • Create user group
        • Add or remove backup accounts
        • Edit user group
        • Delete user group
      • Protected devices
        • View information
        • Manage backups
        • Deactivate device
        • Wipe device
      • Backup & Disaster Recovery Appliances
        • View information
        • Access appliance
        • Explore local appliances
        • Update firmware
        • Delete appliance
      • Cloud Application Backup
      • Backup and retention policies
        • View information
        • Create policy
        • Edit policy
        • Configure policy
        • Assign policy
        • Unassign policy
        • Delete policy
      • Legacy policies
        • View information
        • Create policy
        • Edit policy
        • Delete policy
    • Operations (Monitor)
      • Backup status
        • Within Backup & Disaster Recovery
        • Within Cloud Backup
        • Within Cloud Application Backup
      • Backup history
      • Backup & Disaster Recovery Appliances
        • View monitoring data
        • Turn monitoring on or off
        • Configure sensors
    • How To
      • Menu reference
      • How-tos & Troubleshooting
      • FAQ
  • Backup & Disaster Recovery
    • Prerequisites & Specification
    • Setup
      • Appliance Quick Start
        • Unpacking and installing
        • Network ports
        • Network settings
        • Quick Start Wizard
        • Management Console overview
        • Further steps
      • Microsoft Hyper-V Appliance Deployment
      • VMware vSphere Appliance Deployment
      • Backup agent
        • Install
        • Pair with appliance
        • Communication settings
        • Backup settings
        • Update or reinstall
      • VMware connections
        • Add connection
        • View and manage connections
        • Edit connection properties
        • Remove connection
      • VMware virtual machines
        • Register virtual machine
        • View virtual machine properties
        • Edit virtual machine client configuration
        • Unregister virtual machine
      • Hyper-V Prepare host
        • Create client for host
        • Install backup agent
        • Pair with appliance
      • Manage connections
        • Add connection
        • View and manage connections
        • Edit connection properties
        • Remove connection
      • Hyper-V Manage virtual machines
        • Register virtual machine
        • View virtual machine properties
        • Edit virtual machine client configuration
        • Unregister virtual machine
    • Backup
      • VMware virtual machine
      • Hyper-V virtual machine
    • Operations (Appliance)
      • Dashboard tab
      • Clients tab
        • Summary subtab
        • Edit subtab
        • VMware subtab
        • Hyper-V subtab
        • Active Directory subtab
      • Jobs tab
        • History subtab
        • Scheduled Jobs subtab
        • Active Jobs subtab
        • Importing Jobs subtab
        • Deduping Jobs subtab
        • Recent Jobs subtab
        • Purged Jobs subtab
      • Boot tab
        • Overview subtab
        • Active subtab
        • Orchestration subtab
      • Cloud tab
        • Google Cloud Storage
      • Replication tab
        • Status subtab
        • Mode/Options subtab
        • Replicated Jobs subtab
        • Pending Jobs subtab
        • Pulled Jobs subtab
      • Settings tab
        • Appliance Status
        • Date/Time
        • Firmware Update
        • Reboot/Shutdown
        • Advanced Settings
        • Automatic Job Management
        • Default Retention Policy
        • Job Schedules
        • Shared File Sets
        • Unreferenced Data
        • Active Directory
        • DNS
        • Host Name
        • Network Adapters
        • Network Status
        • Proxy
        • Routes
        • Certificate
        • Password
        • Remote Access
        • Appliance Network Share
        • Boot Verification
        • Deduplicated File System
        • Downloads
        • Licenses
        • Local Boot
        • RAID Configuration
        • Registration
        • Save/Restore Configuration
        • Seeding
        • Storage
        • UPS
        • Audit Log
        • Director Status
        • Disk Thresholds
        • Email
        • Reports
        • SNMP
        • System Alerts
      • Support tab
      • Diagnostics tab
    • Operations (Central Dashboard)
      • View information
      • Access appliance
      • Explore local appliances
      • Update firmware
      • Delete appliance
    • Disaster Recovery (Boot)
      • Perform a DR
      • Connect to a started DR Run via VPN
      • Finalize configuration of the DR appliance
      • Boot a backup job on the DR appliance
      • Back up a running VM on the DR appliance
      • Download a backup job to the primary DR appliance
      • Manage a DR Run after completing the failback process
    • Browse Files
      • VMware
      • Hyper-V
      • Browse and restore data
    • Restore
      • VMware Virtual machine
      • Virtual machine
      • Disaster recovery image restore
    • How To
      • Terms and definitions
        • Cloud overage
        • Fair Use Policy
        • Protected space
        • Purchased cloud storage
        • Retention policies
        • Used cloud storage
      • How-tos & Troubleshooting
      • FAQ
      • VMware-related frequently asked questions
    • Appliance models
      • 950
      • 955
      • 960
      • 965
      • 970
      • 980
      • 1000
      • 1200
      • 1260
      • 1265
      • 1270
      • 1280
      • 1500
      • 1550
      • 1580
      • 1780
      • 1880
      • 2000
      • 2500
      • 2700
      • 2750
      • 2780
      • 4500
      • 4550
      • 4580
      • 9500
    • Release Notes
      • Appliance Firmware
      • Backend Services
  • Cloud Backup
    • Prerequisites & Specification
    • Setup
      • Online Backup and Recovery Manager
        • For Windows
          • App download
          • App installation
          • Antivirus and firewall exclusions
          • Sign-in options
          • Settings
          • Logs and databases
        • For macOS
          • App setup
          • Data backup
          • Data recovery
          • Schedule check
          • Logs and databases
        • For Android
        • For iOS
      • Microsoft Exchange Server
      • Microsoft SQL Server
      • Intuit QuickBooks
    • Operations (Local Agent)
      • How-tos & Troubleshooting
    • Operations (Central Dashboard)
      • FAQ
      • Terms and definitions
    • Release notes
      • Windows
      • macOS
      • Android
      • iOS
  • Cloud Application Backup
    • Prerequisites & Specification
    • Setup
      • Basics
        • Enable Cloud Application Backup
        • Access Management Portal
        • Manage backup tasks
        • Restore and export data
        • Monitor system activity
        • Manage system settings
        • Change plan
        • Disable Cloud Application Backup
      • Microsoft 365 Exchange
        • Scope and prerequisites
        • Set up admin account
        • Activate backup task
        • Configure backup settings
        • Manage user account backups
      • Microsoft 365 SharePoint
        • Scope and prerequisites
        • Activate backup task
        • Configure backup settings
        • Manage site backups
      • Microsoft 365 OneDrive
        • Scope and prerequisites
        • Activate backup task
        • Configure backup settings
        • Manage site backups
      • Microsoft 365 Groups and Teams
        • Scope and prerequisites
        • Set up admin account
        • Activate backup task
        • Configure backup settings
        • Manage backups
      • Google Workspace
        • Scope and prerequisites
        • Set up admin account
        • Activate backup task
        • Configure backup settings
        • Manage user account backups
      • Google Shared Drives
        • Scope and prerequisites
        • Set up admin account
        • Activate backup task
        • Configure backup settings
        • Manage backups
      • Salesforce
        • Scope and prerequisites
        • Set up admin account
        • Activate backup task
        • Configure backup settings
      • Box
        • Scope and prerequisites
        • Activate backup task
        • Configure backup settings
        • Manage user account backups
      • Dropbox
        • Scope and prerequisites
        • Activate backup task
        • Configure backup settings
        • Manage user account backups
    • Operations
      • Microsoft 365 Exchange
        • Manage admin account and authorization
      • Microsoft 365 SharePoint
        • Manage admin account and authorization
      • Microsoft 365 OneDrive
        • Manage admin account and authorization
      • Microsoft 365 Teams and Groups
        • Manage admin account
      • Google Workspace
        • Manage admin account
      • Google Shared Drives
        • Manage admin account
      • Salesforce
        • Manage admin account and backup type
      • Box
        • Manage admin account
      • Dropbox
        • Manage admin account
    • Restore
      • Microsoft 365 Exchange
      • Microsoft 365 SharePoint
      • Microsoft 365 OneDrive
      • Microsoft 365 Teams and Groups
      • Google Workspace
      • Google Shared Drives
      • Salesforce
      • Box
      • Dropbox
    • How To
      • How-tos
      • FAQ
      • Plans and editions
  • Integrations
    • ConnectWise Automate
      • Plug-in setup
      • Initial configuration
      • Backup agent
      • Dashboard views
      • Asset monitoring
    • ConnectWise Manage
      • Initial setup
      • Billing settings
      • Ticketing settings
      • Asset tracking
      • Dashboard embedding
      • Expression rules for matching
    • Autotask PSA
      • Initial setup
      • Ticketing settings
  • For Developers
    • OBRM SDK
    • Public APIs