Error. Failed with packet size. Check your internet connection

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    Error message

    Failed with packet size... check your internet connection

    Steps to solve

    To fix this error, check if SSL is enabled in Online Backup and Recovery Manager (OBRM):

    1. In OBRM, click Menu, and then click Advanced Options.

      Advanced options

    2. Click Security Options, and then select SSL Enabled.

      Security options

    Also, there is a chance that you have some type of firewall blocking the backup service from accessing your files.