Error. Unable to connect to storage daemon

    • Summary:Description of and steps to resolve the issue resulting in error 'Unable to connect to Storage daemon'.
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    Error message

    Message logs in the Management Console of the Backup & Disaster Recovery appliance show the following error:

    bsock.c:184 Unable to connect to Storage daemon on 198.51.100.15:9103. ERR=Connection refused

    You may also see the following warnings in the Notices widget on the Dashboard tab:

    insufficient storage space on /raid
storage space critically low /raid
storage space critically low /root full
storage space critically low /var/log full

    If you see storage space critically low /raid/:catalogs: or primary database is inaccessible, this is a different error relating to the database space. Contact Support.

    Description

    This error message shows when the RAID is full and no extra jobs can be added. Appliance does not automatically overwrite older jobs, so any new job fails if the appliance does not have enough space to store them.

    Steps to resolve

    To resolve this issue, clear space on the appliance disks.