If Online Backup and Recovery Manager (OBRM) for macOS fails to run a scheduled backup, you have to check if OBRM created the configuration file for the backup schedule in the system.
OBRM schedules backup tasks using
To locate the file with the backup schedule:
Go to the folder where the backup schedule file resides (
Find and open the file named
net.managedoffsitebackup.OnlineBackupRecoveryManager.scheduledBackup.plistwith a text editor.
This file contains the configuration and details of the backup schedule.
Send the screenshot of the file content, or the file itself to the Support.