Error message
Message logs in the Management Console of the Backup & Disaster Recovery appliance show the following error when a DR image backup fails if using the legacy DR engine:
DR Image Backup Engine Error:
- Some error occurs on agent machine
- Unable to backup volume with name = 'disk=0;part=0'
- Some error occurs on agent machine
- Application 'Volumes' was failed and should be excluded from the current task
Steps to resolve
Change the engine used to create the DR image backups to Standard.