Error. VixEDISKOUTOFRANGE

    • Summary:Description of and steps to resolve the issue when backup of a VMware virtual machine fails with the error 'VixEDISKOUTOFRANGE'.
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    Error message

    Message logs in the Management Console of the Backup & Disaster Recovery appliance show the following error:

    VMwareBackupJobRunner: error encountered during VM backup: com.rvx.vmware.exceptions.VmwareBackupException: com.rvx.vmware.exceptions.RunnerStatusFailedException: com.rvx.nativ.vmware.vixexceptions.VixEDISKOUTOFRANGE: You have requested access to an area of the virtual disk that is out of bounds

    Error description

    This error is generated when the Changed Block Tracking (CBT) is attempting to gather data from a VMDK, and VMware believes the data is outside the range of the VMDK. This error shows up when the VMDK size is increased.

    Steps to resolve

    Reset CBT on the VM to allow backups to run correctly.