Warning message
Message logs in the Management Console of the Backup & Disaster Recovery appliance show the following error:
The appliance is unable to connect and send monitoring data to the Dashboard.
Click here for more information on possible causes and solutions.
Warning description
Appliance shows this warning if:
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someone changed the account credentials (username or password) used to register appliance in the Dashboard; or
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the account, under which appliance was registered in the Dashboard, was deactivated (canceled or suspended); or
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the trial period for the account, under which appliance was registered in the Dashboard, ended; or
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the account, under which appliance was registered in the Dashboard, was locked because of the security reasons; or
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the firewall blocks the ports that appliance uses to communicate with the Dashboard.